This policy was last revised on December 1, 2022
REDEUX PRIVACY POLICY
INTRODUCTION
At Redeux Energy Partners LLC, d/b/a Redeux Energy and also d/b/a Redeux (the “Company” or “we” or “us”) we are committed to protecting your privacy. This privacy policy (“Privacy Policy”) outlines our data collection, processing and usage practices. It also describes your ability to manage access and correction of your personal information.
The Company operates the website [https://redeuxenergy.com] (the “Site”). The Site provides information about the services that we offer and other information that may be of interest to you.
We collect your personal information when you otherwise provide it to us. For example, we collect personal information when you communicate with us via email, fill out a form on the Site ort when you respond to our communications or requests for information. Personal information may include, but is not limited to, your name, e-mail address, physical address, phone number, and information about the organization with which you are affiliated. We may also automatically collect certain personal information when you use, access, or interact with our Site as described below. We use your data to provide you with information that matches your interests and to improve the performance of the Site and to connect directly with Users who contact us.
By submitting information to us directly or through our Site, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your information in accordance with this Privacy Policy. This privacy policy covers all data collected by the Company through the Site, but is primarily intended to clarify how we collect and use information and through the Site.
This Privacy Policy also explains how we process ‘personal data’ about people in the European Union (“EU”), as required under the General Data Protection Regulation (“GDPR”).
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use any part of the Site or Services. We will review this policy regularly, and we may update it from time to time.
THIS PRIVACY POLICY CONTAINS AN ELECTION TO ARBITRATE, WHICH WILL, UPON ELECTION BY YOU OR US, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT (SEE DISPUTE RESOLUTION, SECTION 13). UNLESS YOU OPT OUT, IN THE EVENT OF AN ELECTION BY THE COMPANY TO ARBITRATE YOUR CLAIMS: (1) DIPUTES BETWEEN YOU AND THE COMPANY WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF ON AN INDIVIDUAL BASIS AND YOU WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. BY ACCESSING THE SITE YOU AGREE TO BE BOUND BY THE ARBITRATION TERMS IN SECTION 13.
1. When You Visit our Site.
When you visit the Site located at [https://redeuxenergy.com], you are free to view the Site without providing any Personal information. In order to contact the Company through Site using the form located at [https://redeuxenergy.com/contact-us/], you will be required to provide certain Personal information about yourself at the Site
2. Definitions.
2.1 Personal Information – Personal Information means data, including personally identifiable information, about a Data Subject.
2.2 Usage Data – Usage Data is data collected automatically either generated by the use of the Site or from the Site’s infrastructure itself (for example, the duration of a page visit).
2.3 Cookies – Cookies are small pieces of data stored on your device (computer or mobile device).
2.4 Data Controller – Data Controller means the person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Information is, or is to be, processed.
For the purpose of this Privacy Policy, we are the Data Controller of your Personal Information. You can contact us at 1700 Lincoln St, Suite 3475, Denver, CO 80203 or via email at legal@redeuxenergy.com.
2.5 Service Providers – Service Provider means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
2.6 Data Subject (or User) – Data Subject is any identified or identifiable individual who is using our Site and is the subject of Personal Information.
3. Information Collection and Use. We collect several different types of information for various purposes to provide and improve our service to you, including Personal Information.
4. Types of Data Collected.
4.1 Personal Information. While using our Site, we may ask you to provide us with certain Personal Information, including personally identifiable information that can be used to contact or identify you. We collect Personal Information when you communicate with us via email, when you enter your email address, when you complete any forms or provide other information on the Site or when you respond to our communications or requests for information. Personally Information may include, but is not limited to:
• Email address
• First name and last name
• Your company name
We may collect additional information which you provide including:
• Area of Interest
• Any feedback, questions, or recommendations you provide
We may invite comments, questions, or feedback on certain public areas of the Site. If you provide information in those public areas of the Site, such information may be read, collected, and used by us and other Users of the Site. If you provide information directly to us in other ways, such as by sending us an email, we may retain that information and add it with the other information we have collected from you.
We may use your Personal information to contact you with newsletters, marketing materials and other information that may be of interest to you.
4.2 Usage Data. We may also collect information how the Site is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
4.3 Types of Information Collected by Technology. We may receive and store certain types of information from you each time you use the Site. For example, we may automatically log your browser type, language preference, precise geographic location, the date and time of your visit to the Site, any actions you take on the Site, the date and time of your visit to specific listings on the Site, your Internet Protocol (IP) address, and the website you visited before our Site. In addition, we may receive and store information about your use of the Site. The technologies we use for this automatic data collection may include:
- Cookies. Cookies are small data files stored on your hard drive by a website. Cookies are sent to your browser from a Site and stored on your device. Among other things, cookies help us improve our Site and improve your experience with our Site. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze the Site.
We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). You can set your browser to not accept cookies. Also, please be aware that if you visit other websites you may be required to accept cookies. The use of cookies by third parties is not covered by our Privacy Policy.
- Web Beacons. Web beacons are electronic images that may be used on our Site or in our emails. We use web beacons to deliver cookies, count visits and understand usage.
- Clear Gifs. We may also use clear gifs or other data files or identifiers to collect information for statistical purposes and to improve and develop the Site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are placed on a hard drive, clear gifs are embedded invisibly on web pages.
4.4 Analytics: We may use third-party Service Providers to monitor and analyze the use of our Site. We may use Google Analytics on our Site. Google Analytics is a web analytics service provided by Google. Google Analytics uses cookies to collect anonymous traffic data to help use analyze how Users use the Site. The information generated by a cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for us and providing other services relating to Site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using the Site, you consent to the processing of data about you by Google in the manner and for the purposes described in this Privacy Policy.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on opting out, please visit the Google Analytics Opt-Out web page here.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page here.
4.5 Do Not Track. Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time the Company does not modify your experience based upon whether such a signal is broadcast..
5. Use of Your Data. In general, information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. The Company uses and may use your information: to provide improved administration of our Site; to improve the quality of your experience when you interact with our Site; to send you e-mail notifications; to respond to your inquiries; to send Company updates and for other marketing purposes of the Company. We may create anonymous or aggregated data records from your information by excluding information that makes the data personally identifiable to you (such as your name) or by compiling information about you with information from other Users. We use this anonymous or aggregated data to analyze request and usage patterns so that we may enhance the content of our Site and improve Site navigation. We reserve the right to use and disclose anonymous and aggregate data to third party companies for any purpose in our sole discretion. If you provide feedback on our Site to us, we may use such feedback for any purpose, provided we will not associate such feedback with your information.
6. Disclosure of Your Information.
6.1 Disclosures. Regardless of any choices you make regarding your information (as described below), the Company may disclose information if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on the Company; or (b) protect or defend the rights or property of the Company, , or any other party.
6.3 Disclosure to Third Parties. We may share your information with third party service providers that are contractually bound to safeguard your information. We may make such disclosure in order to provide you with Company updates and invitations to Company events. We may also share your information with any other party with your express consent.
6.4 Third Party Websites. We may link to or frame third party websites. Our provision of a link to or frame of any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our Site and go to another site. If we display third party websites through a frame, you are on another site. During this process, another entity may collect information from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content or their privacy practices. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or framed websites, or to any collection of data after you click on links to such outside websites.
6.5 We Never Sell Personal Information. We will never sell your Personal information to any third party.
6.6 Use of Navigational Information. We may use Navigational Information to operate and improve the Site.
6.7 Testimonials and Comments. We may post customer testimonials and comments on our Site, which may contain Personal Information. We will obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
6.8 Security of your Personal Information. The Site is hosted by Wordpress. Please review the privacy policy to understand security protocols for the host – you can access the Wordpress privacy policy here. We are committed to protecting the security of your information. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal information, we cannot guarantee its absolute security.
7. Your Choices Regarding Your Information.
7.1 Changes to Information. You may change any of your information in your account by sending an e-mail to us at legal@redeuxenergy.com. You may request deletion of your information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
7.2 To Unsubscribe from Our Communications. You may unsubscribe from our marketing communications by sending us email us at legal@redeuxenergy.com or postal mail to:
Redeux Energy Partners LLC
1700 Lincoln St, Suite 3475
Denver, CO 80203
Attention: Legal.
8. Links to Other Site. Our Site may contain links to other sites that are not operated by us, including links to accounts on Linkedin and Twitter. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
9. Legal Basis for Processing Personal Information Under General Data Protection Regulation (GDPR)
9.1 If you are from the European Economic Area (“EEA”), the Company’s legal basis for collecting and using the Personal Information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.
The Company may process your Personal Information because:
- We need to perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights.
- To comply with the law.
The Company will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes.
9.2 Transfer of Data. Your information, including Personal Information, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other Personal Information.
9.3 Disclosure of Data
Legal Requirements
The Company may disclose your Personal Information in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of the Company
- To prevent or investigate possible wrongdoing in connection with the Site
- To protect the personal safety of Users of the Site or the public
- To protect against legal liability
9.4 Your Data Protection Rights Under General Data Protection Regulation (GDPR). If you are a resident of the EEA, you have certain data protection rights. The Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at legal@redeuxenergy.com.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. If you are unable to perform these actions yourself, please contact us to assist you at legal@redeuxenergy.com.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal information.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where the Company relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
Please note that there are circumstances in which we may not be required to provide you with the information contained in this Privacy Policy, for example if you already have the information.
In addition, where we obtain Personal Information about you from a source other than yourself, we are not required to provide you with certain information contained in this Privacy Policy if:
- You already have the information
- Providing you with the information would prove impossible or would involve a disproportionate effort
- We are under an EU or EU member state law obligation to obtain or disclose the information which provides appropriate measures to protect your legitimate interests
- We are obliged to keep the information confidential as a result of an obligation of professional secrecy regulated by EU or EU member state law
You have the right to complain to a Data Protection Authority about our collection and use of your Personal information. For more information, please contact your local data protection authority in the EEA.
10. Service Providers. We may employ third party companies and individuals to facilitate our Site (“Service Providers“), to manage the Site on our behalf, to perform Support-related services or to assist us in analyzing how our Site are used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
11. Children’s Privacy
Our Websites do not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal information, please contact us. If we become aware that we have collected Personal information from children without verification of parental consent, we take steps to remove that information from our servers.
12. Change to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Dispute Resolution. If you have any questions or concerns regarding this Privacy Policy, please contact the Company by e-mail at legal@redeuxenergy.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.
IF YOU AND THE COMPANY ARE UNABLE TO REACH A RESOLUTION TO THE DISPUTE, YOU AND THE COMPANY AGREE THAT EITHER YOU OR THE COMPANY MAY ELECT TO SETTLE THE DISPUTE EXCLUSIVELY UNDER THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION (WWW.ADR.ORG) AT ITS DENVER, COLORADO OFFICE (THE “ARBITRATION AGREEMENT”). ANY ELECTION TO ARBITRATE BY ONE PARTY WILL BE FINAL AND BINDING ON THE OTHER.
YOU UNDERSTAND THAT IF EITHER PARTY ELECTS TO ARBITRATE, NEITHER PARTY WILL HAVE THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL. YOU AND THE COMPANY AGREE THAT ANY ARBITRATION WILL BE LIMITED TO THE DISPUTE BETWEEN THE COMPANY AND YOU INDIVIDUALLY. YOU ACKNOWLEDGE AND AGREE THAT YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS BOTH YOU AND THE COMPANY OTHERWISE AGREE IN WRITING, AN ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF ANY CLASS OR REPRESENTATIVE PROCEEDING. REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE USE OF THE SITE OR THE SERVICES OR THIS PRIVACY POLICY MUST BE BROUGHT, IF AT ALL, WITHIN ONE YEAR FROM THE ACCRUAL OF THE CLAIM OR CAUSE OF ACTION OR BE FOREVER BARRED.
You may opt out of this Arbitration Agreement. If you do, neither you nor the Company can require the other to participate in arbitration proceedings. To opt out, you must notify the Company via email at legal@redeuxenergy.com within 30 days of the date that you first became subject to this arbitration provision, which shall be the date you first visited the Site.
You must include your name and residence address, the email address you use for your account, and a clear statement that you want to opt out of the arbitration agreement.
14. Questions. If you have any questions or concerns, please contact the Company by e-mail at legal@redeuxenergy.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.